Aged-care workers don’t get a day off when severe weather rolls in. Through heavy rain, strong winds and even extreme heat, health professionals and management must find ways to provide the care needed and address unexpected problems as they arise.
This was a situation Maureen Kennedy, head of clinical and service governance at RSL Care, faced along with her team in 2015 when Cyclone Marcia devastated the Capricorn Coast of Queensland and affected RSL Care’s services.
Kennedy recently presented on managing through such an event at the International Federation on Ageing 13th Global Conference, held in Brisbane in June.
Among the messages she hoped to send to providers encountering a similar weather event, were: never assume your plan will go well; think quickly on your feet; and be a problem solver.
In an interview with Aged Care Insite, Kennedy explained the lessons RSL Care has applied to subsequent severe weather events and the impact they can have on older Australians.Do you have an idea for a story?
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