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Minister for aged care Ken Wyatt and Feros Care's Anthony Bacon at The Experience Centre official launch. Image: Feros Care.

Minister officially launches aged-care technology hub

An Australian aged-care provider has set up a technology hub where staff and residents can play with and test out new devices and systems.

The Feros Care hub, called The Experience Centre, was officially opened on Monday 30 January 2017 by minister for aged care Ken Wyatt, who said the Government welcomed the investment and promotion of innovation and technology in aged care.

Feros Care chief executive Jennene Buckley said the technology revolution is at our doorstep and added it is therefore critical for health and aged-care organisations to build a significant capability in delivering digital service models to remain relevant to current and future consumers.

Buckley said: “Gone are the days when technology and aged care were at opposite ends of the spectrum. Today, we can provide so many more options of care by including technology and digital solutions into both residential and home care”.

The Experience Centre includes a research laboratory where new technologies will be tested and piloted by consumers; a plug-and-play centre where clients and health professionals can look, touch and find out how the equipment works; and a knowledge centre for face-to-face and online staff workshops.

It also supports a virtual care team, with Feros’ clinical staff remotely monitoring and supporting high-risk clients with chronic conditions.

Aged Care Insite sat down with Anthony Bacon, Lifelink operations manager with Feros Care, to find out more about the hub.

The Centre is based at Tweed Heads but has state based service partners and online services.

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