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RACFs under-prepared for consumer directed care: report

More support from government and industry is needed to ensure residents and staff in residential aged care benefit from the transition towards consumer directed care (CDC). Right now, the sector isn’t prepared.

These are some of the key points raised by Australian Catholic University’s Institute for Health and Ageing in its new report Older and Wiser: Putting the Consumer’s Voice at the Centre of Residential Aged Care.

Launched on Wednesday 14 June 2017 at an event in Parliament House by minister for aged care Ken Wyatt, the report lays out the next steps the sector must take to adjust to CDC.

The study at the heart of the report explored the impact of CDC on six aged care facilities in Melbourne. It highlighted areas in which more work needs to be done, including greater workforce training, job restructuring, greater empowerment of residential aged care workers and strong leadership by managers of residential aged care facilities.

Professor Marita McCabe, director of the Institute for Health and Ageing, said CDC was an opportunity to better meet the needs of older Australians but more planning and preparation was needed.

Aged Care Insite sat down with McCabe to find out what needs to be done on a organisational, government and industry level to ensure the shift towards CDC is successful.

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