Minister for aged care Ken Wyatt has opened the new headquarters of an online marketplace that connects workers with clients.
The Better Caring platform supports people with a disability or those who are ageing to find and hire local care and support workers.
Peter Scutt, founder of Better Caring, said the company partners with approved providers who will host and administer a client’s home care package. The consumer is free to choose and schedule workers according to their needs and preferences.
Wyatt said new workforce systems like this will be a game changer, allowing people to remain at home longer and providing more flexibility than ever before. “This site is a prime example of the power of technology to directly connect people and services,” he said.
Over 20,000 people have signed up to the platform. COTA Australia chief executive Ian Yates said the rapid growth of Better Caring underlines the preference of many consumers for self-managed packages of support and care at home, and government policy needs to support and enable this.
“Self-managed home care packages mean that consumers can arrange services that best meet their needs, when and where they want; and also purchase significantly more hours of care and support, from workers who they know and trust,” Yates said.
Scutt said: “When it boils down to it, what we are trying to do here is spark a new conversation about ageing in place and develop products which put choice and control back in the hands of the consumer and worker”.Do you have an idea for a story?
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