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Health professionals overworked, go beyond job description

Australia’s health and aged care workers consistently go above and beyond their job description – to the point of even providing financial guidance – a new report has found.

The recent report from Reventure found that almost half of Australia’s 960,000 aged care and health professionals were over the age of 55 and in danger of being overworked.

Lead researcher Dr Lindsay McMillan said the ageing population would only exacerbate the problem.

“Aged care workers are saying that on top of their everyday duties they act as secretaries, a family support conduit, the roster data manager and even a financial guide,” McMillan said.

“That is simply too much to ask of workers who already perform a physically and emotionally demanding job, and it is up to business leaders to make a cultural change in the workplace.

“In fifty years, one in five Australians will be over the age of 65; with an aging population, the industry needs to better prepare the workplace to ensure employees are not exhausted.

“It is very important the industry continues to attract the right type of people; however, it will lose its appeal if there is an unhealthy workplace culture of overworking in the industry.”

The ‘Industry Insight’ report is the latest to be published as part of the ‘A Future that Works’ campaign, which looks into the main challenges facing Australia’s five key industries: avaiation; tourism and hospitality; professional services; health and aged care; and education.

“Health and aged care is too important to get wrong. It is one of the few industries that cannot be replaced by artificial intelligence,” McMillan said.

“This report aims to identify the unique challenges arising in the workplaces of significant industries and offer a tailored solution.”

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