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Non compliance still common in health sector

The healthcare industry has been put on notice after the Fair Work Ombudsman recovered more than $109,295 from 696 audits across health and residential aged care services.

Of the businesses audited, including GPs, physiotherapy services, dental services and retirement villages, inspectors found that 25 per cent were not paying their staff correctly and 14 per cent were not compliant with record keeping payslip requirements.

While compliance has improved, the FWO still issued 16 infringement notices, 12 formal cautions and one compliant notice to businesses.

Employsure senior workplace adviser Andrew Spiteri said that pay rates, entitlements, record keeping and pay slip requirements were the most common challenges for employers in the industry.

“We advise over 900 businesses in the healthcare and medical industry every year; the common challenge is knowing the right wages to pay employees when they work outside of the ordinary working hours detailed in the relevant Award,” he said.

“Healthcare and medical businesses must be aware of their obligations in terms of ensuring their employees are receiving the correct entitlements and keeping accurate records – the industry is highly regulated and scrutinised.

“Non-compliant businesses may find themselves at risk of on-the-spot fines, back‑payments and, in the most serious cases, court action.”

The healthcare and social assistance industry is the largest industry in Australia, characterised by 1.5 million workers and high levels of part time, female and migrant workers.

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