Aged care providers are being urged to prominently publish their shortcomings and sanctions so families can make informed decisions about where to send their loved ones.
Former South Australian Senator Skye Kakoschke-Moore is pushing for legislative changes to force aged-care companies to publish all non-compliance notifications and punishments on their websites
“Families deserve to know and need to have the full picture when they make the difficult decision to put their loved ones into care or are seeking help for them at home,” she said.
Some 55 aged-care providers have been issued with non-compliance notifications and 19 have sanctions against them.
But Kakoschke-Moore is concerned that of the 19 providers facing current sanctions, only one has made reference to this on their website’s home page.
“Family members shouldn’t be forced to hunt for information in what can already be a difficult and even heartbreaking time,” she said. “Having these details on a provider’s home page means consumers can make fully-informed decisions about who they’re going to trust with the wellbeing of their loved ones.”Do you have an idea for a story?
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