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Older Aussies less trusting of aged care

Australians still don’t trust aged care.

The 2019 Inside Aged Care report, which samples 1547 people across Australia, revealed only 20 per cent of Australians trust the industry.

This was in line with the findings from the previous year’s report, which found only 18 per cent trust the industry and only 13 per cent think it’s open and transparent.

And trust has waned among those aged 60-plus, with a drop from 17 per cent in the 2018 report to just 12 per cent this year.

Veronica Mayne, managing director of Faster Horses, the consultancy group behind the report, said while the royal commission has improved perceptions around regulation and transparency in the industry, this has not flowed through to trust.

Leading Age Services Australia chief executive Sean Rooney said while the report showed upward trends in some areas – such as perceptions of innovation, being well-regulated, and openness and transparency in the industry – as a sector “we need to do better”.

“This is why we need to work with government, stakeholders and the community to realise better outcomes for all older Australians.”

Inside Aged Care is now in its second year and is compiled by Faster Horses.

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