Home | Industry+Policy | Queensland Government targets rogue providers with new Bill
Health Minster Steven Miles (far right) and Member for Gaven Meghan Scanlon with health staff at Earle Haven. Photo: supplied

Queensland Government targets rogue providers with new Bill

The Palaszszuk-led Queensland government made good on its promise to improve transparency among the private aged care facilities in the state, with the introduction of The Health Transparency Bill to state parliament.

If passed, the bill will enable the collection and publication of information from private and public health facilities and residential aged care facilities, and would enable elderly residents and their families to make informed decisions when choosing a service.

“The Palaszczuk Government is sick of dodgy contractors and greedy owners exploiting vulnerable Queenslanders for profit,” said Minister for Health and Ambulance Services Steven Miles.

“Even though the Federal Government is responsible for the sector’s regulation, this is one way we can make them more accountable.

“When it is enacted, this bill will help open up private and public facilities to similar levels of scrutiny, which will help improve the care provided to older Queenslanders,” Miles said.

Under the new framework, potential aged care residents and their families would be able to view the information, such as average daily resident care hours, and compare homes on a new website.

“This is about making sure our parents, and grandparents, and loved ones are treated with respect, dignity and appropriate levels of care,” said Miles.

“Queensland families want to know if their loved one gives their life savings to a company to care for them in their old age, what exactly are they paying for? Enough staff with the right skill mix to care for them? Or another Lamborghini for the CEO?”

The Government will seek to mandate staffing ratios and legislate a percentage of staff to be registered nurses. In addition it will seek to set a to minimum average for hours of nursing and personal care to residents daily.

Its inception comes in the wake of the Earle Haven fiasco. Miles scorned the current federal oversight of the aged care sector in his speech introducing the bill.

“It was not until the dust settled that we learned the federal government knew Earle Haven was in trouble. This disaster has shone a light on how badly the Morrison government has dropped the ball on regulating the private aged care sector,” he said.

The Minister for Aged Care and Senior Australians, Richard Colbeck, announced that there would be an independent inquiry into the events of Earle Haven, led by former beyondblue chief executive Kate Carnell. Findings are expected in October this year.

Do you have an idea for a story?
Email [email protected]

Get the news delivered straight to your inbox

Receive the top stories in our weekly newsletter Sign up now


  1. This Qld Government is about as transparent as a brick wall. Which Qld Public Residential Aged Care facilities have had cases of abuse recently reported and investigates? How many times have they failed the older people they care for? How much extra funding has the Qld Government provided for their facilities over and above the Commonwealth funding that providers make do with? Where’s the level playing field? Talk about smoke and mirrors. As for Lamborghinis, I’m sure the Qld Ministers all use public transport exclusively!!!!!!

    • Assuming the Qld Government can legally force Federally funded providers to comply with reporting, the Health Minister is strongly influenced by the Nurses Union and the reporting and any subsequent analysis is likely to be biassed toward the Qld Health business model which requires Registered Nurses. Some Qld Health facilities, for example at Eventide/Brighton Sandgate are not standard aged care facilities. The client group frequently has extremely high needs beyond the capacity and funding of standard facilities.

      The knowledge, skill and work ethic of personal care workers is undervalued in the Union’s model, largely because they are outside the coverage of the Nurses Union.. However, many/most non-government providers are producing client focussed outcomes with differing staff mixes, equal or better outcomes and at less cost to the government and client.