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Poor implementation makes disruption a pain

Reforms and innovation can bring positive change to a sector, but recent digital innovations in delivery of social care have suffered from poor implementation. Web-based platforms and digital reform are playing a key role in the personalisation of social care ...

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Don’t take risks with consumer liability

With the advent of consumer-directed care, providers are going to have to offer information to potential aged-care recipients in an attractive way and they need to ensure they’re not misleading their audience. This was one key point Tim Longwill, from ...

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