The Federal Court of Australia yesterday declared that the Australian Aged Care Quality Agency (AACQA) did not observe “requirements of procedural fairness” in reaching its findings against a number of Carinity Aged Care centres. Sanctions were placed on the provider in ...

Leading aged care services provider Japara Healthcare has announced the acquisition of the Profke Aged Care Group along with its four NSW and Queensland based facilities. The move represents Japara’s entry into the Queensland aged market and will bring the ...

The challenges facing the aged-care workforce at a time of an ageing population will be examined by a parliamentary inquiry. Greens Senator Rachel Siewert said the sector faces challenges such as struggling to attract and retain aged-care workers. The inquiry will ...

  IT investment should be at the top of board decisions in community care, especially when operating in the consumer engagement economy. In the corporate world, “more with less” has been the primary management mantra for nearly two decades. In ...

The importance of good communication and concerns surrounding consumer-directed care were among the key points of discussion at Akolade’s Transfer of Care for Complex Consumers conference yesterday. The topics were covered during a panel discussion on what consumers expect from transfer-of-care ...

The market is becoming more commercial, but that doesn’t mean not-for-profits have to sacrifice compassion for success. By Ray Glickman The aged and home care marketplace is getting bigger and noisier by the day. As funding challenges push not-for-profits (NFPs) to ...

Delving deeper into the relationship between staff and clients can give businesses a competitive advantage. It’s not as simple as ‘engaged staff means happy client’. That’s according to Dr John Fleming, chief scientist for Gallup Marketplace Consulting and Human Sigma Practices, who ...

Seniors’ advocacy and support service The Aged-care Rights Service (TARS) will next week officially transition to a new title and branding as part of a push to better convey the breadth of its growing mission. From November 24, the organisation will ...