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Carinity wins Federal Court victory over AACQA

The Federal Court of Australia yesterday declared that the Australian Aged Care Quality Agency (AACQA) did not observe “requirements of procedural fairness” in reaching its findings against a number of Carinity Aged Care centres. Sanctions were placed on the provider in ...

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Senate to examine aged care

The challenges facing the aged-care workforce at a time of an ageing population will be examined by a parliamentary inquiry. Greens Senator Rachel Siewert said the sector faces challenges such as struggling to attract and retain aged-care workers. The inquiry will ...

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Opinion: IT priority for better community care

  IT investment should be at the top of board decisions in community care, especially when operating in the consumer engagement economy. In the corporate world, “more with less” has been the primary management mantra for nearly two decades. In ...

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Clarity is key in transfers of care: panel

The importance of good communication and concerns surrounding consumer-directed care were among the key points of discussion at Akolade’s Transfer of Care for Complex Consumers conference yesterday. The topics were covered during a panel discussion on what consumers expect from transfer-of-care ...

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Opinion: Growth can have a heart

The market is becoming more commercial, but that doesn’t mean not-for-profits have to sacrifice compassion for success. By Ray Glickman The aged and home care marketplace is getting bigger and noisier by the day. As funding challenges push not-for-profits (NFPs) to ...

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Staff-client dynamic deeper than you think

Delving deeper into the relationship between staff and clients can give businesses a competitive advantage. It’s not as simple as ‘engaged staff means happy client’. That’s according to Dr John Fleming, chief scientist for Gallup Marketplace Consulting and Human Sigma Practices, who ...

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