As an experience design specialist, it is exciting to so often be at the pinnacle of cutting edge solutions as they emerge for various industries. Usually, myself and my crew are at the centre of each new trend, together with ...

Perhaps the most damaging side effect of the Royal Commission into Aged Care Quality and Safety is that instead of dealing with the problems of the aged care system, we have a de facto policy of ‘wait and see’. Actions ...

No-one wants to be a patient in an intensive care unit (ICU). But if you ever do require intensive care, would you or your family like to be better informed about the harms and benefits of intensive treatment? And would ...

Many community organisations are hiring ex-corporates for their C-suite to bring in some new thinking and business acumen. A logical strategy given the depth and nature of government reforms to operate more in a business-to-consumer way rather than business-to-government. Boards ...

Is the unpaid assistance provided in the main by family caregivers or other close relatives, friends or associates still necessary, or have carers become a problem? Do they require a new specialised management approach to ensure they don’t get in ...

Wednesday 7th August 2019 is Aged Care Employee Day, celebrating the hundreds of thousands of people who work tirelessly in the aged care industry. It also serves as a timely and important reminder to make certain that we are supporting, ...

With almost 4,000 assaults reported in aged care facilities last year, managers must take practical steps to protect aged care employees from situations which may injure or harm them. Challenging behaviours in the workplace come in many forms, but generally ...

When nurses use social media, whether at home or at work, they need to be aware of their professional obligations. Their online behaviour is governed by the Nursing and Midwifery Board of Australia’s codes of conduct and ethics, as well ...