In 2013, the Productivity Commission’s findings indicated that there were an existing 1.3 million aged care users in Australia, and that this number would likely increase to 3.5 million by 2050. With this predicted growth in mind, it is now ...
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Customer service the new differentiator in aged care
Australia’s aged care sector has recently undergone what is arguably its most profound period of reform, with new legislation coming in earlier this year that affords clients and their families unprecedented choice regarding the facilities in which they reside. This ...
More »For older Australians asthma should not steal life’s enjoyment
With one in nine Australians affected, asthma prevalence in Australia is higher than in comparable Western countries such as the UK and US. Asthma is a chronic respiratory condition that can vary throughout a person’s lifetime. Though many cases are ...
More »Changing the conversation: the future of carers and caring
What role will carers play in a world filled with artificial intelligence and robots? In the first week of October I attended the International Carers Conference, held in Adelaide. While it was the seventh such conference, it was the first ...
More »Is the oral health of residents falling through the cracks?
Mary is an 85-year-old woman with dementia, living in residential aged care. She used to be very happy but in recent months has become sad, crying a lot and disengaging from her usual activities. Her carers believe that her sadness is ...
More »Mechanical carers or a caring world?
I have just returned from the World Congress of Gerontology and Geriatrics in San Francisco. Held every four years, like the Olympics of ageing, it’s an opportunity to learn about new research on ageing in all its glorious complexity. With ...
More »When opportunity knocks, aged care HR must answer the call
As the aged care sector continues to evolve in response to changes in legislation and funding, what does this mean for human resources? Over the last five years, as the aged care sector has been undergoing immense change, I’ve had ...
More »Opinion: staff first aid training should be tailored for aged care environment
Quality first aid training can help aged care providers improve the health and safety of residents and staff, as well as stand out from competitors. Following sweeping industry reforms in late February, organisations in the aged care sector are under ...
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