Aged care providers face a complex landscape characterised by an ageing population, a growing focus on keeping older people at home for longer, and increased legislation and compliance requirements. Between managing the constant flow of residents, juggling staffing requirements, and ...

How would you rate the quality of an aged care service if you were the client? It would have to meet your needs so that your life improves. Which doesn't sound too hard – most of us do this every ...

Australia just topped the U.S. News & World Report's Best Countries ranking for a comfortable retirement because of our healthcare programs, pensions, and cost of living. Yet, the stark reality is that simultaneous population ageing and decline will change this ...

Henry Cutler, Macquarie University Preliminary data from the 2023 Intergenerational Report shows Australia’s population aged 85 and over is set to more than triple over the next 40 years. This will exacerbate existing strains on the aged-care system. The government’s ...

Pia Johnson/Melbourne Theatre Company Sarah Austin, The University of Melbourne Bloom, the new Australian musical produced by the Melbourne Theatre Company, is proudly billed by the company as born and bred right here in Melbourne/Naarm. Written by Tom Gleisner (of ...

Businesses are shaped by the stories their CEOs tell. And aged care is no exception. We found aged care CEOs mostly talk about the tragedy of frailty, and their organisation’s heroicefforts to address this. But overlooked the deep meaning in ...

Two years after the completion of the Royal Commission into Aged Care Quality and Safety, there are great expectations the quality of aged care will be improved.  While much has been done, including better pay, better nursing care, new quality ...

There has been a strong push towards smaller-scale, home-like accommodation in aged care in recent years. Many consumer bodies promoted the idea, highlighted by the Royal Commission into Aged Care, and it has been widely discussed in the industry.  We ...

It's standard fare for profitable businesses to know a lot about their customer's journey. And the pain points on the journey. Then make sure their products and services address the pain points, becoming value their customers can't do without. So, ...

Thank goodness the aged care peaks have finally merged. No-one’s been able to tell the difference for years. And it’s been way too easy for the government to play off the two competing “unions for aged care subcontractors”.  Who the ...