reforms
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Industry & Reform
‘Lost our focus’: increased regulation distracting sector, expert says
The ramping up of regulation in aged care over the past two years has led to providers and staff losing…
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Opinion
The modern elder customer journey – opinion
It's standard fare for profitable businesses to know a lot about their customer's journey. And the pain points on the…
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Podcasts
Preparing aged care for next year’s reforms: podcast
A researcher has raised concerns about the aged care sector's readiness to have mandated 24/7 nurses onsite and provide 200…
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