Industry News

Better wait times, through engineering

The skills of engineers could make clinical care flow better and reduce patient waiting times, an Australian university vice-chancellor has said.

Although he said a major change in culture would be needed,Ā Flinders University vice-chancellorĀ professor Michael Barber said there was much to be gained from opening communication between health clinicians and engineers or operations research professionals.

Barber, who has a background in applied mathematics, said in some fundamental respects hospitals are productions lines. ā€œIf they were designed, perhaps, to minimise patient waiting time while increasing safety and decreasing adverse events, everybody, but particularly patients, would benefit,ā€ he said.

SpeakingĀ at the opening of a joint conference with Nankai University in Shanghai, China, Barber said approaching healthcare as a complex system can bring remarkable improvements in efficiency and improve the quality of treatment and outcomes for patients.

He added there are inherent dangers in taking a piecemeal approach that focuses only on subsystems or individual processes. ā€œIt is equally important to see how these subsystems and processes interact and connect to the wider system as a whole, and [operations research] and systems engineering can help in this regard,ā€ he said.

He cited studies in the US that found up to 30 to 40 cents in the healthcare dollar went to costs associated with ā€œoveruse, underuse, misuse, duplication, systems failures, unnecessary repetition, poor communication and inefficiencyā€.

ā€œI suspect that the same can be said of the Australian and Chinese health systems, although hopefully not to the same extent,ā€ Barber said.

Do you have an idea for a story?
Email: [email protected]
Show More

Related Articles

Leave a Reply

Your email address will not be published. Required fields are marked *

Back to top button