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It's standard fare for profitable businesses to know a lot about their customer's journey. And the pain points on the journey. Then make sure their products and services address the pain points, becoming value their customers can't do without. So, ...

An annual forum has highlighted the crucial role of research in creating new ways to achieve healthy ageing. The 'Healthy Ageing Forum' held last November is a yearly initiative of the University of the Sunshine Coast and the local council ...

A researcher has raised concerns about the aged care sector's readiness to have mandated 24/7 nurses onsite and provide 200 care minutes per resident per day by the middle of 2023. The UTS report into the care industry revealed last ...

A cup of black tea with a piece of dark chocolate each day may help stave off heart disease in older people, a new study has revealed. Coronary heart disease is the leading cause of death for people aged between 75 and ...

Over the past ten years the range of care and support that can be easily accessed by elders who depend on care at home in this country has become increasingly narrow. Despite the rhetoric of increasing consumer choice and of expanding ...

A controversial decision to move lifestyle and admin staff into carer roles has been defended by one of Australia's major aged care providers. Southern Cross Care Tasmania announced in mid-November its plans to train lifestyle, kitchen and leisure staff to ...

One of Australia's major aged care providers has built a new apartment complex that aims to promote longevity for its residents. Uniting's McRae-McMahon Place is a 65-apartment complex in Sydney with design elements that may boost social connectedness, including a ...

A new bill has passed this weekend that will allow workers, including aged care staff, to bargain for higher pay with their employers. The 'Secure Jobs, Better Pay' bill introduces a new multi-employer bargaining system where staff can join forces ...

As the Fair Work Commission's aged care pay rise case moves to the second stage, government pressures rise after shocking report findings, and a controversial bill pushes forward in parliament. Earlier this month, the Fair Work Commission made an interim ...

Nurses and midwives have taken to the streets as part of a 24-hour strike to pressure the state government into taking their demands seriously for safer working conditions. Thousands of nurses showed up in force at the Sydney march, brandishing ...