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COTA chief Patricia Sparrow Sparrow previously served as head of the former aged care provider peak body ACSA for five years and started her role at COTA on December 2022. Picture: Supplied.

COTA chief speaks on Star Rating System: podcast

Providers are calling on the government to scrap the new Star Rating System, saying the current assessment reflects historic non-compliances and doesn't consider how aged care is funded.

The Star Rating System in My Aged Care came into force last December and scores providers one out of five stars based on their quality of service, staffing levels, compliance and resident interviews.

Nearly 60 per cent of Australia's aged care homes received a minimum of three stars, indicating they provide 'acceptable' levels of care.

Just one per cent of the 2,671 homes were awarded five stars.

While aged care peak bodies such as ACCPA have welcomed the tool, there have been reports of providers in dispute with the government about their rating.

COTA chief Patricia Sparrow agreed it's critical the information is up-to-date but also highlighted any new system is likely to come with teething problems.

"We acknowledge that any system is not going to be perfect, but that doesn't mean that it isn't useful to have this information out there," Sparrow said.

"It shows there's still a lot of room for improvement in aged care."

Join Aged Care Insite in a conversation with Sparrow about COTA's plans for 2023 and other challenges the industry might face as new reforms come in.

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